For first time visitors, please review the About section first and then read our Tips below.
Welcome to the new Tips page. We want each guest to get the most out of his or her Day Out With Thomas! Please review all the tips below and if you still have questions, send us a message on Facebook or email@example.com.
Will Thomas the Tank Engine be there?
Thomas the Tank Engine has traveled all the way from the Island of Sodor and has arrived right on time to take a ride with you and your family.
Will Percy be there?
Percy will be at Strasburg Rail Road’s Day Out With Thomas events. View the Percy Fact Sheet for details on how Percy will contribute to all the fun of Day Out With Thomas!
Will Sir Topham Hatt™ be there?
Yes, Sir Topham Hatt™ will take time away from his busy schedule as Chairman of the Railway on the Island of Sodor to meet and take pictures with guests.
What is included in the ticket price?
A basic ticket for Day Out With Thomas includes the train ride with Thomas the Tank Engine, as well as a variety of Thomas & Friends themed entertainment, including Storytelling and Video Viewing, Temporary Tattoos of Island of Sodor friends, an Imagination Station and more. Guests will also have the opportunity to meet Sir Topham Hatt™, the Chairman of the Railway on the Island of Sodor. Click here to see included activities. Select higher-fare tickets may also include a ride behind Percy and/or a ride on Strasburg Rail Road’s regular 45-minute excursion train.
When should we arrive for our train ride with Thomas?
We want to ensure our guests make the most out of their “Day Out with Thomas.” We recommend that guests arrive at the event no less than one hour before their scheduled departure. If you are riding one of the afternoon trains, please leave ample time before your train ride to enjoy all of the extra activities. The Day Out With Thomas activities shut down 75 minutes after the last Thomas train departs for the day. Also, if you purchase a combination ticket (including Percy and/or the 45-minute excursion train), please allow ample time in your day to enjoy the train ride(s) and all of the extra activities.
Do you charge for parking?
No, parking is FREE! We have limited parking by the East Strasburg Station and the field adjoining our property. We do provide additional off-site parking lots with free shuttle service to the East Strasburg Station. We recommend that guests arrive no less than one hour before their scheduled departure. Please check our website and Facebook for up-to-date parking alerts. Limited handicapped parking is available at the East Strasburg Station.
Should we pack a stroller?
You are welcome to bring a stroller to Day Out With Thomas at Strasburg Rail Road. Please keep in mind that you will need to leave your stroller in a designated “Stroller Parking” area when you ride the train or participate in some of the extra activities, such as the Pint-Sized Pufferbelly or L.O.&S. ride.
What food options do you offer?
You have a few different choices at Strasburg Rail Road to pick up a snack or meal at our station or on the train. You can stop by the Trackside Café or try the Lee E. Brenner Dining Car aboard the regular 45-minute steam train ride. There are also many other extra on-site food options during the Day Out With Thomas event.
Is Day Out With Thomas open Rain or Shine?
Yes! We are open rain or shine. Day Out With Thomas will not be canceled because of rain (or snow). Most of the activities are under large tents and the train cars are enclosed, so even if it’s raining, you can stay dry for most of the event.
Do you have accommodations for nursing mothers?
Yes! During our Day Out With Thomas events, nursing mothers may make use of private, comfortable space provided on the stationary President’s Car. Ask a staff member for directions to the President’s Car, or find its location on our event map.
What other information will help us plan our arrival?
Check this website, the Station update at the top of the site, or our Facebook page for updates on parking and other alerts. Also be sure to bookmark our event map on your mobile device so you can reference it during your visit.
Train Ride Details:
Is there assigned seating on the train?
Tickets are assigned by time and date. Guests must be together during boarding if they wish to sit together on the train.
Can I bring my stroller on the train?
No. We provide designated “stroller parking” throughout the East Strasburg Station, so you can park your stroller before boarding the train.
How long is the Thomas train ride?
The Thomas train ride is approximately 20 minutes in length. (Additionally, Percy is approximately a 12 minute ride, and Strasburg Rail Road’s steam excursion train is 45 minutes round trip.)
Are you limited to just one train ride?
Due to the limited space available, each ticket entitles the holder to one Thomas train ride. (Patrons with combination tickets including Percy and/or Strasburg Rail Road’s regular excursion train are also entitled to those respective rides included in their tickets.)
What’s the difference between the regular train and the Thomas train? Do they go different places?
The regular train ride is 45-minutes round trip and one of Strasburg Rail Road’s authentic steam engines will pull you down the tracks to Paradise, PA and back. The Thomas train ride is an abbreviated train ride on the same tracks and is 20-minutes round trip. The full sized, steam powered Thomas the Tank Engine pulls passengers down the track through beautiful farmland and back to East Strasburg Station.
I have a time for my Thomas ride, but when do I ride the Percy train?
Your Day Out With Thomas ticket will include a specific time for your Thomas train ride. If your ticket also includes a ride behind Percy, you may choose to ride the Percy train on a first come first served basis. Percy’s first departure is generally half-an-hour after Thomas’s first departure of the day, and Percy continues providing rides through Thomas’s last scheduled departure. Plan your day accordingly. Strasburg Rail Road reserves the right to adjust the train schedule as demand requires.
Do you recommend purchasing tickets in advance?
Due to the popularity of Day Out With Thomas, advance ticket purchase is highly recommended. It is not uncommon for events to sell out. When purchasing tickets you will be asked to select a specific date and time for your ride with Thomas. Your ticket is valid only for that date and time.
Are discount tickets available?
There are no discount tickets available for Day Out With Thomas.
What is the Access Code (for Ticketweb)?
Ticketweb has a field for an “Access Code” when you purchase tickets online. We do not have an “Access Code” for Day Out With Thomas. You can still purchase tickets online without an “Access Code”.
How will I receive my tickets?
If purchased eleven (11) days or more in advance of the event, guests will receive their tickets in the mail. Guests that purchase tickets closer to the event date can pick up their tickets at Will Call the day of the event.
Are there any refunds?
There will be no refunds or exchanges.