What information do we collect?
We collect information from you when you register on the site to purchase tickets and passes, respond to a survey or communicate with us via e-mail or use another site feature.
We may ask you for your name, e-mail address, mailing address, phone number, or other information. You may, however, simply visit our site anonymously.
Like many Web sites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Web sites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, respond to a survey or marketing communication, browse the Web site, or use certain other site features in the following ways:
- For research to guide our advertising and marketing decisions. We may also enter into agreements with third parties that possess technology that enables us to customize the advertising and marketing messages you receive on our website and on others
- To inform you of changes, improvements, or new opportunities at the Strasburg Rail Road
- To improve our experience and events
- To communicate pertinent information to ticket holders of upcoming events
- To communicate details on new events and opportunities at Strasburg Rail Road
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include The Strasburg Rail Road. It also does not include Web site hosting partners and other parties who assist us in operating our Web site, conducting our organization, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out or remove information you have provided to us?
To delete all of your online account information from our database, use our Contact Us form to send us a message with a subject of “Remove My Information.” Please let us know what your email address is and we will delete all information relating to that address in our online database.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online policy only